Perspective

Leadership and governance in the age of AI

David J McCormack · 5 min read
David McCormack speaking at the 21st WONCA World Rural Health Conference, New Zealand

Adopting AI well is a leadership problem at least as much as a technical one.

The technology is the easy part. The hard part is deciding what to bring into an organisation, how to govern it once it is there, and how to carry your people with you. That is leadership work, and it draws on a different set of skills than building the models ever did.

Decide what to adopt

Not every capability earns a place. The first job of leadership is restraint: choosing the few tools that serve the mission and declining the many that only look impressive. Start from the problem you are trying to solve and the people it affects. Never start from the technology because it is clever.

Govern it properly

Once a tool is in, someone owns it. I have spent years on this through national advisory and governance roles: how new technology is evaluated, who signs it off, how it is monitored, and what happens when it gets something wrong. Good governance is the structure that lets you adopt boldly, because you can see clearly. Done well, it speeds adoption rather than slowing it.

Good governance lets you adopt boldly, because you can see clearly.

Keep people in the loop

Every serious AI framework says the same thing: keep a human in the loop. In practice that means more than a person rubber-stamping a machine. It means teams who understand the tool well enough to challenge it, a culture where the most junior voice can say "this looks wrong" and be heard, and clear accountability for every decision. The technology changes. That requirement does not.

Lead the change, do not just manage it

People do not resist AI because they fear computers. They resist when change is done to them instead of with them. So be honest about what is coming. Make it safe to learn in public. Keep returning everyone to the purpose: better work, better decisions, and better outcomes for the people you serve.

Get the leadership and the governance right, and the technology becomes what it should be: a tool in capable, accountable hands. If that is the work in front of your organisation, let's talk.

David McCormack

David J McCormack

Health leader, director and surgeon. Discuss a role →